Security Policy

We take the security of your memories seriously. Here is how we protect the Libronauts platform.

1. Encryption Everywhere

• In Transit: All data sent between your browser and our servers is encrypted using TLS 1.2+ (HTTPS). You will see the little lock icon in your browser.
• At Rest: Sensitive data in our database is encrypted at rest.

2. Password Safety

We never store your actual password. We hash it using industry-standard algorithms (Bcrypt) before saving it. We couldn’t tell you your password if we wanted to.

3. Payment Security

We do not touch your credit card data. It goes directly from your browser to our payment processor (Square) via a secure iframe. We never see, touch, or store your full card number.

4. Infrastructure

Our servers are hosted in secure data centers with strictly limited access. We regularly update our software to patch known vulnerabilities.

5. Reporting Issues

If you find a security bug, please report it to . We appreciate the heads-up.

6. Photo & Likeness Protection

Your uploaded photos deserve serious protection. Here’s how we handle them:

• Encrypted & Isolated: Photos are encrypted both in transit (HTTPS) and at rest in our database. They’re stored separately from public data with strict access controls.
• Limited Access: Only our systems that need to process them for your book order can access your photos. No employee casually browses your photos. Period.
• Never Extracted: Your photos are used exclusively to generate personalized illustrations for your ordered books. We don’t extract, export, or repurpose them for any other use.
• No AI Training: Your photos are never used to train AI models, ours or anyone else’s. That data stays in the secure processing pipeline.
• Deletion: You can request deletion of your photos at any time. We’ll remove them from our systems permanently.

7. AI Training

Some companies use your data and images to train their AI models. We do not. Your stories and images are yours alone.